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How can I get a quotation?
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WhatsApp: +86 18127924258. Email: hazel@comtom.cn Simply send us your project requirements, preferred product models, quantities and destination country. Our sales team will provide a professional quotation and technical recommendation as soon as possi
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What warranty do you provide?
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Most Comtom products are covered by a 2-year warranty against manufacturing defects under normal operating conditions.
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Can I request product samples?
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Yes. Samples are available for product evaluation and project testing before placing bulk orders.
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Can I become your distributor?
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es. We welcome distributors, wholesalers, system integrators and project partners worldwide. Please contact our sales team for cooperation opportunities.
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Do you provide technical support?
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Yes. Our technical team provides installation guidance, configuration assistance, troubleshooting support and after-sales technical services for customers worldwide.
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How long is the production lead time?
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Sample orders are usually prepared within 3 working days. Mass production generally requires 5–25 working days depending on the order quantity and customization requirements.
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What is your minimum order quantity (MOQ)?
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MOQ depends on the product type. Sample orders are welcome, and we also support bulk orders for distributors, system integrators and project contractors.
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What certifications do your products have?
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Most of our products comply with international standards and are available with CE, FCC and RoHS certifications depending on the product model.
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Do you provide complete IP PA system solutions?
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Yes. Besides individual products, Comtom provides complete IP Public Address System solutions, including design recommendations, product selection and project support for various industries.
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Do your products support SIP protocol?
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Yes. All Comtom SIP communication products fully support the SIP protocol and are compatible with mainstream SIP servers, IP PBX systems and VoIP communication platforms.
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